Privacy Statement

eShortline a service of eVerifile is committed to the protection of information about our website visitors, our customers and consumers. eVerifile provides pre-employment screening services, all in compliance with the U.S. Fair Credit Reporting Act (FCRA), Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable state and provincial laws.

This privacy and security statement is effective as of August 1, 2000.

Visitor Information

Individuals may browse our website without providing any personal information to eShortline. Our website may collect information about your visit that does not identify you. For example, we collect information about the number of visitors to our website, the pages visited, time spent on the site, etc. We do not tie this visit information to any personal identification information.

Customer Information

eShortline collects information about customers offline, through the account set-up process, and online, to receive and fulfill customer orders. In general, eShortline does not share information about our customers with third parties for their own use. We will, however, provide customer information to third parties when required by law (including disclosure of inquiries as required by the FCRA or PIPEDA or when necessary to enforce our rights under our contracts.

If you are an eShortline customer with a privacy or security inquiry, please contact us by e-mail at [email protected] or by phone (877) 435-2041.

Consumer Information

eShortline provides consumer information to our customers in our consumer reporting products. These products are provided in strict compliance with the FCRA and PIPEDA.

If you have questions about a consumer report, you can contact us by e-mail at [email protected] or by phone (877) 435-2041.

eShortline does not sell any consumer information for targeted marketing purposes. If you would like to opt out of receiving mail, telephone calls or email, we recommend that you visit the Direct Marketing Association’s website at


“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. This site uses cookies to maintain customer log-in and account information. We do not use cookies to collect any personal information about visitors or consumers.


eShortline takes reasonable steps to safeguard all of the personal information that is entrusted to us. We have implemented a formal information security program that provides for reasonable administrative, technical and physical safeguards to protect the security, confidentiality, and integrity of all personal information collected, stored, processed, transmitted and disposed of by eShortline, throughout its operations. Our security program is designed to: (1) ensure the security and confidentiality of personal information, (2) protect against any anticipated threats or hazards to the security or integrity of the information, and (3) protect against unauthorized access to or use of the information that could result in substantial harm or inconvenience to any individual.

Contact Us

If you have any other questions about our commitment to privacy and security, please contact us by e-mail at [email protected] or by phone (877) 435-2041.

Got questions?

Call our dedicated support service at 877-435-2041, or reach out to us at
[email protected]